Shipments and returns

Packages are generally dispatched within 2 days after receipt of payment unless they are made to order. Orders are shipped via PTT Turkish Post with tracking and drop-off with signature. If you prefer delivery by a different courier, or require express shipping an additional cost will be applied, so please contact us before ordering. 

All orders are eligible for free shipping (Europe only). We are currently only shipping within Europe. If you would like to request to order outside Europe, please send an email to

If your item arrives damaged we will refund or replace as long as you let us know within 3 days of receiving your item.

Boxes are amply sized and your items are well-protected.

Estimated Shipping Times

Shipping to Europe takes 4-15 days. However we do ask customers to allow 21 days if an item doesn't arrive within the stated shipping time. In the unlikely event of you item not arriving, we will refund in full.

Customs and import taxes

Buyers are responsible for any customs and import taxes that may apply. We are not responsible for delays due to customs.
Feel free to email us with any questions at We always try to get back to you right away, but at most we will respond within 1 business day.